Jobs

Administrative Coordinator / Front Desk

Administrative Coordinator/Front Desk
Job Location: Wheat Ridge
Type of Job: Full-time
Compensation/Benefits: $15 - $16 hourly
• 9 paid holidays
• 22 days paid time off (PTO)
• great healthcare options
• affordable dental insurance
• 401K with company match

Job Description:
The Administrative Coordinator serves as the face of SRC and leads the organization’s administrative efforts to support the day-to-day operations of all programs and functions at Seniors’ Resource Center. The Administrative Coordinator interacts with a wide variety of people, providing excellent customer service and support to multiple projects at the same time.
Areas of Responsibility
Essential job responsibilities include, but are not limited to:
• Delivering excellent customer service to members of the public, clients, staff, and partners.
• Acting as first point of contact for SRC, courteously and efficiently answering, screening, directing and handling phone calls and in-person visitors.
• Working across teams to manage administrative duties as needed.
• Overseeing office supply needs, including ordering and tracking.
• Providing support for staff events, including staff recognition and appreciation.
• Working closely with all staff members across all SRC sites to foster teamwork, inter-departmental cooperation, respect, good customer service, and effective work relationships.

Requirements/Qualifications
• Two years’ experience in an administrative role.
• Excellent attendance and reliability.
• Ability to effectively and positively interact with a variety of people.
• Ability to handle a multi-line phone system and walk-in traffic.
• Ability to prioritize projects and ask for support as needed.
• Interest and ability in working in a fast-paced and self-directed environment.
• Commitment to SRC’s mission
• Proficiency in Microsoft Office applications and internet. Knowledge of office equipment and systems.
• Excellent communication skills, both verbal and written.

This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time at the discretion of the President/CEO and/or Board of Supervisors of the Seniors’ Resource Center. Employment at the Seniors’ Resource Center is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Program Assistant - EVERGREEN CO

Location: EVERGREEN Adult Day and Respite
Job Type: Full time Days 40 hours or PT Days
Pay Range: $15.00 hourly
benefits: 22 days PTO (Full-time, annual accrual), 9 paid holidays, medical, dental and 401K.

Job Summary: The Program Assistant is responsible for providing routine care and assisting participants with activities of daily living, restorative and supportive care.
Essential Functions and Work Responsibilities
• Follows plan of care and assists participants with activities of daily living such as bathing, dressing, grooming, hair care, mouth care, eating, hand and toileting as assigned or needed. Documents care provided in accordance with established policies, guidelines and applicable regulations
• Carries out, reports and documents care given in an effective, timely manner.
• Participates in the care planning of participants through cooperation with the multidisciplinary teams.
• Monitors participant’s health status by taking vital signs and weights.
• Monitors appetite in addition to looking for changes in functional ability and checking skin condition while assisting with toileting.
• Monitors/assists participants in a courteous manner with meals and provides assistance with feeding as necessary.
• Assists participants with restorative and supportive care such as ambulating, positioning, transferring, skin care, catheters, oxygen and provides other aides as assigned or needed.
• Monitors participant’s health status such as vital signs, weights, skin condition, appetite and changes in functional ability and reports pertinent information to clinical supervisor in a timely manner.
• Reports any variance, accident or unusual occurrence to the appropriate personnel.
• Attends in-service and continuing education programs as scheduled and necessary.
• Creates and participates in group(s) and one-on-one activities in accordance with daily activity calendar when needed.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
REQUIRED
Education
• High School Diploma or GED
PREFERRED
Work Experience and Qualifications
• Current and valid state issued Certified Nursing Assistant (CNA) license is required
• Experience in a care setting for frail and elderly patients participating in a group environment preferred

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Activities Coordinator

FLSA Exemption Status: Non-Exempt
Location: Wheat Ridge Adult Day and Respite
Job Type: Full time (M-F) Days 40 hours or PT (M-F) Days
Pay Range: $15.00 hourly

Benefits: vacation, sick leave, paid holidays, medical and dental.

Job Summary

The Activities Coordinator is responsible for the supervision of structured daylong activities. The Coordinator’s plan and implement activities for groups, based on individual participant needs, interests, abilities, and strengths.

Essential Functions and Work Responsibilities:

Functional Category: Activity Coordination
Estimated Percent of time Spent – 80%
• Assists in the initial assessment of participants’ ability to manage particular group’s dynamics based on observation and evaluation.
• Prepares goals and care plans for each participant in assigned group with input from multi-disciplinary team.
• Assesses abilities and changing needs of participants and group activities accordingly.
• Monitors participants’ physical and mental level of functioning, as well as the ability to maintain role in activities.
• Establishes appropriate goals for each individual participant.
• Assumes responsibility for safety needs of each participant within group.
• Provides personal care to participants.
• Responds to participants and caregivers with sensitivity and positive empathy.
• Verbalizes, demonstrates and implements in daily room practice, an understanding of infection control in relation to hand washing techniques, disease prevention, food handling and disposal of soiled articles.
• Refers back to team established plan of consistently implementing own role in participant care.
• Clearly documents participant care.
• Monitors and supervises work assignments volunteers and students.

Functional Category: Administration
Estimated Percent of time Spent – 20%
• Monitors assistant and volunteer staff’s ability to manage group interaction.
• Participates in the development and implementation of Quality Assurance activities.
• Maintains up-to-date knowledge relating to geriatric care and/or activities.

REQUIRED:
Education:
• High School Diploma or GED
• Licensure, Certification, Registration or Designation
• Current Basic Cardiac Life Support (BCLS) card or the ability to obtain one upon employment is required
Work Experience and Qualifications:
• Minimum of two years’ experience in a care setting for the frail and cognitively impaired elderly

PREFERRED:
Education:
• Bachelor’s degree in gerontology, recreation, social services, nursing, rehabilitation or related fields from an accredited college/university.

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Certified Nurse Aide

FLSA Exemption Status: Non-Exempt
Location: Wheat Ridge Adult Day and Respite
Job Type: Full time (M-F) Days 40 hours or PT (M-F) Days
Pay Range: $15.00 hourly 

Benefits: 22 days PTO (FT), 9 paid holidays, medical, dental and 401K

Job Summary:  The Certified Nurse Aide is responsible for providing routine care and assisting participants with activities of daily living, restorative and supportive care.

Essential Functions and Work Responsibilities:

  • Follows plan of care and assists participants with activities of daily living such as bathing, dressing, grooming, hair care, mouth care, eating, hand and toileting as assigned or needed. Documents care provided in accordance with established policies, guidelines and applicable regulations
  • Carries out, reports and documents care given in an effective, timely manner.
  • Participates in the care planning of participants through cooperation with the multidisciplinary teams.
  • Monitors participant’s health status by taking vital signs and weights.
  • Monitors appetite in addition to looking for changes in functional ability and checking skin condition while assisting with toileting.
  • Monitors/assists participants in a courteous manner with meals and provides assistance with feeding as necessary.
  • Assists participants with restorative and supportive care such as ambulating, positioning, transferring, skin care, catheters, oxygen and provides other aides as assigned or needed.
  • Monitors participant’s health status such as vital signs, weights, skin condition, appetite and changes in functional ability and reports pertinent information to clinical supervisor in a timely manner.
  • Reports any variance, accident or unusual occurrence to the appropriate personnel.
  • Attends in-service and continuing education programs as scheduled and necessary.
  • Creates and participates in group(s) and one-on-one activities in accordance with daily activity calendar when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education

  • High School Diploma or GED

Licensure, Certification, Registration or Designation

  • Current and valid state issued Certified Nursing Assistant (CNA) license is required

PREFERRED

Work Experience and Qualifications

  • Experience in a care setting for frail and elderly patients participating in a group environment preferred

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time.

Employment is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Personal Care Provider

Seniors’ Resource Center is looking for caregivers to help support older adults living independently in their homes. We are looking for individuals who have a heart for older adults and are compassionate, reliable, dependable, and friendly.

Location: Positions available in Arapahoe, Denver, Broomfield, Adams, Park County, Clear Creek County, Gilpin County and Jefferson County

Pay:  $15.00 per hour

Benefits: Paid training, flexible part-time and full-time schedules. Paid time off, paid holidays, and 401K with company match.

Responsibilities include, but are not limited to:

  • Companionship and conversation
  • Light housekeeping, laundry, and meal preparation
  • Assistance with grooming and bathing
  • Assistance with toileting and incontinence issues
  • Follows the client’s assigned tasks while following company guidelines
  • Demonstrates ability to prioritize tasks/responsibilities
  • Recognizes changes in clients’ conditions and appropriately communicates changes or concerns to staff

 Minimum requirements:  

  1. Must be able to work with a broad range of people.
  2. Must have a valid driver’s license.
  3. A sense of humor is important.
  4. Must be patient and understanding to the older adult clientele.
  5. Must be dependable, committed, and able to be on time to client homes.

Please send resume to hiring@srcaging.org

Must successfully pass a background check.  We are an EEO employer and a drug free workplace.

Chores Service Provider

Seniors' Resource Center is looking for chores service providers to help support older adults living independently in their homes. We are looking for individuals who have a heart for older adults and are compassionate, reliable, dependable, and friendly.

Location: Positions available in Denver, Broomfield, Adams, Clear Creek County, Gilpin County and Jefferson County
Job Type: Full time (M-F) Days 40 hours or PT (M-F) Days
Pay Range: Starting pay - $15 per hour

Benefits: Paid training, flexible part-time and full-time schedules. Paid time off, paid holidays, and 401K for employees working 20+ hours per week.

Job Summary:  The Chores Service Provider is responsible for providing routine care and assisting participants with activities of daily living, restorative and supportive care.

Responsibilities include, but are not limited to:

  • Deep Cleaning Service
    • Cabinets
    • Floors
    • Bathrooms
    • Window washing
    • Yard clean up
    • Any hard to reach areas
  • Assistance with transitions
    • Packing and unpacking
    • Downsizing
    • De-Cluttering (no hauling)

Minimum requirements:  

  • Must be able to work with a broad range of people
  • Must have a valid driver’s license and your own transportation
  • Must be patient and understanding to the older adult clientele
  • Must be dependable, committed, and able to be on time to client homes.
  • Must be able to perform consistent manual labor

Please send resume to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Day Center Health Tech - Certified Nurse Aide

FLSA Exemption Status: Non-Exempt

Location:  Johnson Adult Day Program

Job Type : Full time Days  40 hours

Job Summary:  The Certified Nurse Aide is responsible for providing routine care and assisting participants with activities of daily living, restorative and supportive care.

Essential Functions and Work Responsibilities

  • Follows plan of care and assists participants with activities of daily living such as bathing, dressing, grooming, hair care, mouth care, eating, hand and toileting as assigned or needed. Documents care provided in accordance with established policies, guidelines and applicable regulations
  • Carries out, reports and documents care given in an effective, timely manner.
  • Participates in the care planning of participants through cooperation with the multidisciplinary teams.
  • Monitors participant’s health status by taking vital signs and weights.
  • Monitors appetite in addition to looking for changes in functional ability and checking skin condition while assisting with toileting.
  • Monitors/assists participants in a courteous manner with meals and provides assistance with feeding as necessary.
  • Assists participants with restorative and supportive care such as ambulating, positioning, transferring, skin care, catheters, oxygen and provides other aides as assigned or needed.
  • Monitors participants health status such as vital signs, weights, skin condition, appetite and changes in functional ability and reports pertinent information to clinical supervisor in a timely manner.
  • Reports any variance, accident or unusual occurrence to the appropriate personnel.
  • Attends in-service and continuing education programs as scheduled and necessary.
  • Creates and participates in group(s) and one-on-one activities in accordance with daily activity calendar when needed.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

REQUIRED

Education

  • High School Diploma or GED

Licensure, Certification, Registration or Designation

  • Current and valid state issued Certified Nursing Assistant (CNA) license is required

PREFERRED

Work Experience and Qualifications

  • Experience in a care setting for frail and elderly patients participating in a group environment preferred

 

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time.

Employment is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Certified Nurse Aide - Starr Center

FLSA Exemption Status: Non-Exempt

Location:  Starr Center Day Program

Job Type: Full time (M-F) Days 37.5 hours

Pay Range: $15.00 hourly 

Benefits: PTO, paid holidays, medical, dental and 401K

Job Summary:  This is not your typical CNA/Direct Support Professional job! The Starr Center is a day program for adults with intellectual and developmental disabilities. Monday through Friday, individuals come to Starr Center, pick what they'd like to do for the day, go out in the community and then reconvene back at Starr before going home for the day.

  • No evenings or weekends!
  • Family like atmosphere!
  • Paid training!
  • Paid holidays!
  • Sick time!
  • Vacation time!
  • Personal time!
  • Great healthcare options!
  • Affordable dental insurance!
  • Retirement benefits!
  • Credit Union Membership!

Come see what makes Starr Center so unique to work for: Check us out on Facebook @SRCStarrCenter

Essential Functions and Work Responsibilities

This position will conduct day trips in the community and create in-house activities. This position requires building positive rapport with the families as well as individuals, creating a home-like environment. Great for a quick thinker, and someone who enjoys bringing energy and enthusiasm to the job every day. Utilize your patient care and basic medical skills outside of a nursing facility, at Starr Center!

  • Complete daily documentation per State & Starr Center’s policy and procedures (must be proficient with basic Microsoft Office Programs and typing skills)
  • All outings utilize the RTD bus and light-rail transits; applicant must be comfortable with all elements throughout the year and members of the public
  • Assist individuals to prepare their breakfast, lunch, and snacks in a full-sized kitchen. Assist individuals as needed to consume their meals
  • Assist individuals in the bathroom and change clothes as necessary
  • Assist individuals to clean and maintain cleanliness of the facility throughout the day
  • Provide medical care to individuals as needed and relay the information effectively to families, nurse, site supervisor; document events
  • Must adapt to changes to routines, activities, and outings with enthusiasm and grace
  • Creatively solve problems as they arise with autonomy, poise, and vigor
  • Provide supervision, energetically engage individuals, and provide opportunities for learning life lessons such as self-care, communication, education, vocations, and community skills.
  • Respond to crises using Safety Care Training Skills (training provided)
  • Create and run unique in-house activities
  • Communicate effectively and respectfully to individuals, family members, colleagues, and management
  • Administer medications as needed
  • All other duties as assigned

Work Experience and Qualifications

REQUIRED

  • Current CO CNA license
  • High School diploma or GED
  • Must be of 18 years of age or older
  • Valid driver’s license

Physical requirements include: ability to exert up to 50 pounds of force; physical conditions to enable walking, standing, sitting, stooping, kneeling, crouching or crawling; stamina to be on feet and active for full work days; ability to speak or exchange information in an audible manner.

PREFERRED

  • First Aid/CPR
  • QMAP

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time.

Employment is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

AP Accountant

Job Title: Jr Accountant A/P
Status: Full-Time, Regular
Classification: Non-Exempt

General
Description: The Jr Accountant (Payables) is responsible for receiving, reconciling, and
processing requests for payment. He/she assists the Finance Director by
confirming that coding is correct on all disbursements to ensure that the correct
account and cost center are credited/debited and that the correct funding source is
utilized. The Accountant assists in the preparation and distribution of financial
reports and assists in the preparation and processing of journal entries. The Jr
Accountant enters financial information into the computerized financial management
information system and generates appropriate reports. The Accountant assists with
bank reconciliations and assists with internal and independent audits. Maintain files
and documentation thoroughly and accurately, in accordance with SRC Finance
Policies and Procedures and according to accepted accounting practices She/he
assists the Finance Director and other members of the Accounting Team by cross training
to cover duties that are primarily assigned to other staff members.
Minimum
Qualifications: Course work in Accounting or related field; two years relevant experience.
Experience may include but is not limited to: accounts payable, accounts receivable,
computerized accounting systems, general ledger, grant administration, cash
receipts and disbursements, and reporting. Must be able to work independently
under minimal direction and must have excellent attention to detail, be an effective
communicator who is organized and has solid interpersonal skills. Must be able to
work in an efficient and accurate manner on a computerized accounting system
including data entry, maintaining system integrity, and generating reports. Must be
able to work on multiple projects in an effective and efficient manner. Ten-key by
touch. OR a combination of education and experience which indicates the ability
to successfully perform all job duties in a professional, reliable manner.
Principal Duties and Responsibilities:
1. Code and process invoices and check requests according to established procedures,
ensuring that payment request correlates with documentation received from SRC staff.
Ensure that all appropriate documentation and approval is received prior to issuing of
payment. Contact SRC staff and/or the vendor to reconcile differences. 2. Create checks for signature and submit to Finance Director. When returned, ensure that all
documents are appropriately signed and that correct documentation remains attached to
check for return to the Vendor. Prepare checks for mailing and process according to
procedure.
3. Reconcile corporate credit cards, store charge cards, etc. prior to payment.
4. After documentation is reviewed and approvals received, process electronic payments via
credit card or transfer through financial institution.
5. Respond to questions from Vendors and employees in a timely, accurate manner.
6. Prepare, and submit to Finance Director, a weekly report of outstanding payables and
associated due dates established by vendor. In absence of the Finance Director, submit
report to Senior Accountant.
7. Manage Petty Cash funds for all SRC Departments. Reconcile disbursements recorded to
Petty Cash balance by department as each department’s Petty Cash custodian replenishes
the fund.
8. Assist the Finance Director in the preparation and distribution of financial reports as required
by funders, departments, and the Board of Directors.
9. Assist in the preparation and processing of journal entries, as assigned.
10. Enter financial information into the computerized financial management information system
and generate appropriate reports.
11. Inform supervisor of problems, concerns, etc. as they are encountered.
12. Prepare bank reconciliations related to Accounts Payable activities.
13. Assist with internal audits and assist independent and agency auditors, as required.
14. Attend all assigned meetings including but not limited to: Departmental meetings, supervisory
meetings, and SRC All-Staff meetings.
15. Other duties as assigned.

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time.
Employment is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Jr. Accountant AR

Jr Accountant (Receivables)

Status: Full-Time, Regular
Classification: Non-Exempt
Supervisor: Controller
Pay Range: $17.00 – 18.00/hour DOE

General Description:
The Jr Accountant (Receivables) is responsible for a variety of general Accounting
activities. Assists with the preparation of funding requests, drafting and monitoring budgets,
revenue reporting, and maintenance of the Accounting System to include General Ledger,
Fixed Assets, and Allocated Expenses.

Also responsible for bank reconciliations and assists with internal and independent audits, preparation and processing of journal entries, maintain files.

Minimum Qualifications:
• Course work in Accounting or related field
• Two years relevant experience such as: accounts payable, accounts receivable accounting systems, general ledger, grant administration, cash receipts, disbursements, and reporting.
• Must be able to work independently under minimal direction
• Must have excellent attention to detail, be an effective communicator who is organized
• Non-Profit experience highly desired

Duties and Responsibilities:

• Manage the recording and deposit of funds; including cash deposits, data entry of Receivables associated with Grant Billings, and processing of credit card payments, ensuring that payment request correlates with documentation received. Ensure that all appropriate documentation reconciles with the associated payment.

• Collect and review all Incident Reports according to departmental guidelines and in collaboration with the SRC Department reporting the Incident.

• Prepare report of Incidences and provide to supervisor not less than monthly.

• Collect all Accident Claims Reporting/Near-miss reporting (as received). Immediately inform supervisor of insurance-reportable incidences. Prepare Summary Report of all Insurance related activities and submit to supervisor not less than monthly.

• Prepare billings for miscellaneous receivables, as assigned, and record receipt of same from billed party as funds are received into the Center

• Respond to questions from Vendors and employees in a timely, accurate manner.

• Prepare, and submit to Controller, a weekly report of outstanding issues. In absence of the Controller, submit report to Senior Accountant.

• Control, reconcile, and record all In-Kind transactions.

• Post transactions to the General Ledger, as assigned, to include but not be limited to: Payroll, Employee Donations, and Bank/Credit Card.

• Perform various data analysis duties and create timely reports, as assigned, to include but as not limited to: Cash daily balance, monthly salary expenditure, shared expense allocations, Endowment transactions summary, and general donations revenue.

• Assist the Controller in the preparation and distribution of financial reports as required by funders, departments, and the Board of Directors. Includes Grant Reporting duties.

• Assist in the preparation, documentation, and processing of journal entries, as assigned.

• Enter financial information into the computerized financial management information system and generate appropriate reports.

• Duties associated with Payroll activities to include: payroll Tax Deposit Transfers, Journal entries to GL, and conferring with Human Resources to audit amounts submitted to tax entities (Federal and State).

• Assist with internal audits and assist independent and funding auditors, as required.

• Other duties as assigned.

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time at the discretion of the President/CEO and/or Board of Directors of the Seniors’ Resource Center. Employment at the Seniors’ Resource Center is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Facilities Technician

FLSA Exemption Status: Non-Exempt
Location: Wheat Ridge
Job Type: part time (M-F) Days 20+ hours
Supervisor: Facilities Director

Pay Range $15.00 - 16.00/hour depending upon experience

Benefits:
• PTO accrued annually
• Paid holidays
• Great healthcare options
• Affordable dental insurance
• 401K with immediate company match

Position Overview:

In this position, the successful applicant will be responsible for assisting in the maintaining the five locations/buildings owned and operated by Seniors’ Resource Center. The Facilities Assistant will also be a point of contact for employees regarding issues with our buildings. This is an excellent opportunity for the right individual to join a fun and caring community service organization that has been helping older adults for over 40 years.

Requirements:

- Requires a minimum of a high school education
- 2+ years basic handyman experience is highly desired.
- A general knowledge of building maintenance is required.
- Must have a great deal of patience and a professional demeanor
- Ability to work efficiently and independently with minimal supervision.
- Ability to drive to any of SRC's five service locations
Ability to lift and move 50 pounds
Troubleshoot building maintenance issues in person, remotely and via phone
.
Qualifications and Skills

- Ability to recognize safety concerns and to act upon them
- Ability to learn about building security system as well as surveillance system
- Ability to establish a positive rapport with employees as well as visitors who may need building support
- Basic understanding of Microsoft office products or the ability to learn within the first three months of employment
- Possess knowledge of basic cleaning processes
- Possess essential understanding of Plumbing, Electrical Repair, and the use of power tools
- Must have the ability to read write and organize materials and to be able to relate to people in a professional manner. Must have the ability to remain focused and possess good problem-solving skills despite internal and external distractions

SRC will provide the appropriate on the job training to the individual, if needed, for the knowledge required to perform the day-to-day duties of the position.

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time. Employment is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Please email resumes to hiring@srcaging.org. We are an EEO Employer. Drug Free Workplace.

Transportation Operations Coordinator

Transportation Operations Coordinator
FLSA Exemption Status: Exempt
Location: Evergreen
Job Type: Full time (M-F) Days 40 hours
Supervisor: Director of Transportation

Pay Range: 40K - 45K

Benefits:
• 25 days off (22 PTO accrued annually, 2 Personal Days and 1 Floating Holiday)
• Paid holidays
• Great healthcare options
• Affordable dental insurance
• 401K with immediate company match

General purpose of this position: The Transportation Operations Coordinator is tasked with the operational side of Evergreen based Transportation Services. This position will oversee driver hiring and supervision of drivers, assign routes, and provide efficient scheduling to maximize service delivery. The position spends 50% of most days dispatching, or assigning dispatch duties and is responsible for all final route scheduling. Scheduling can involve both paid and volunteer driving staff to ensure ride requests are fulfilled and when not possible, to ensure the customer is notified in a timely fashion per Transportation procedures. The position will be also be responsible for helping in the coordination of SRC fleet management involving the SRC Fleet Manager based in Wheat Ridge;

• Schedules maintenance and repairs for vehicles meeting agency and contractor guidelines.
• Assists with emergency vehicle repair of fleet vehicles when needed.
• Works closely with Dispatch/Intake Specialist to ensure correct client and funder data is in place and appropriate provider selection occurs.

Duties and Responsibilities

• Supervise driver staff.
• Track driver hours and monitor driver timesheets.
• Assist in performing scheduling duties, ensuring operational efficiency of routes. Utilize SRC fleet, volunteer cars, the agency volunteer program, as well as contract transportation efficiently at all times.
• Oversee vehicle maintenance - vehicle title/registrations, state inspections, schedule repair or service work.
• Records expenses and analyzes purchase and repair costs to control expenditures.
• Monitors insurance coverage on vehicles.
• Insures adequate documentation of all trips and route schedules for funding reports and audits
• In collaboration with the Program Director to include complaint resolution, management of effective resolution of concerns expressed by consumers, and supervision of Drivers/resolution of concerns related to route scheduling.
• Provide the lead role in fulfilling Dispatching duties and a support role in insuring that scheduling duties are met including ensuring that new employees receive thorough training.
• Provide PASS, Def. Driving and new driver training as arranged. Document all aspects as required according to agency procedures as well as State and/or Federal requirements.
• Other duties as assigned.

Minimum Skills and Qualifications:

• Must have a proven record of successfully managing teams.
• Works effectively in a team setting.
• Managing multiple projects simultaneously in an efficient manner to reach desired outcomes of organizations.
• Must have a minimum of two years comprehensive experience in staff supervision; basic fleet management to include but not be limited to: coordination and record-keeping of fleet maintenance, managing registration of vehicles; successful coordination of schedules; contract negotiation; customer complaint resolution; and safety program management.
• Must be able to maintain confidentiality and follow complex regulations and guidelines.
• Three years comprehensive experience with ride scheduling and dispatch.
• Ability to prepare complex reports, as required.
• Must have a clear MVR per agency guidelines.
• Certification to provide driver training and classroom training strongly preferred.

Physical Requirements include, but are not limited to:

The physical requirements to do this job may vary from day to day and also may change as the needs of assigned duties and responsibilities change. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

• Must be able to proficient with a computer. Must be able to read, write, and perform data entry on the computer/tablet.
• Though this position does not require a CDL license. DOT card is required. Must have or be able to drive SRC’s fleet vehicles, so must comply with SRC policy on moving vehicle citations.
• Must be capable of interacting with consumers, service providers, doctor offices, etc. by means of telephone and by written correspondence. Must be patient and communicate clearly and effectively.
• Must be able to follow detailed procedures and policies and to complete and efficiently maintain detailed records and documentation according to program requirements.
• Must be able to proficient with a computer.
• Prepares comprehensive reports, etc. as required or assigned.
• Varying levels of general office work including filing, stapling, collating, phones, word processing, typing, etc. in support of regular job duties.
• Due to the broad scope and responsibilities of this position, must be able to effectively interact with a broad range of individuals and organizations, by various means including telephone, written correspondence, etc.
• The Transportation Specialist must have effective written and verbal communication skills, and be able to react quickly and appropriately in order to assist staff with decisions related to emergencies. He/she must have strong independent judgment skills and effectively manage conflict and interpersonal differences in order to accomplish the goals of the agency.

* This Job Description is not meant to be inclusive of all duties and responsibilities of the position and is subject to change at any time at the discretion of the President/CEO and/or Board of Directors of the Seniors= Resource Center. Employment at the Seniors= Resource Center is at the Will of the Employer and is not guaranteed in any format. This job description is not intended as a contract, implied or real.

Urban Bus Drivers

Seniors’ Resource Center is seeking multiple full and part time drivers for its non-profit transportation system serving older adults and disabled. Knowledge of the Denver metro area is a must. Clear Background and good Motor Vehicle Record required. CDL not required, but a strong plus. Must be at least 25 years old. Previous driving experience beneficial. Positions are based out of our Wheat Ridge office. Starting wage is $16.00 per hour. Stop by to fill out an application at Seniors’ Resource Center, 3227 Chase Street, Denver, CO 80212 or e-mail resume to hiring@SRCAging.org.  Drug Free Workplace. EOE.

Intake Care Coordinator

Job Type: Full time Days 40 hours
Benefits: Generous PTO, paid holidays, medical, dental 401K with match
Pay Range: $15.00 – 17.00 hourly based on experience

Job Summary:
The Intake Care Coordinator will be responsible for the operation of the Care Management & Perfect Homecoming intake and information/referral line. These services include, but are not limited to: answering incoming phone calls, conducting psycho-social needs assessments, providing information and referral, processing Perfect Homecoming referrals, and making referrals to other Seniors’ Resource Center program. The Intake Care Coordinator will be office based and primarily interact with clients/referral sources by phone, but may be asked to work with walk-in clients when a Care Manager is not available.
Essential Functions and Work Responsibilities
Qualifications
• Minimum two years’ experience with care coordination, older adults needs and resources, hospital systems and medical needs, and/or psycho-social assessments.
• Must have excellent customer service skills, ability to engage and build rapport with clients and referral sources over the phone, team player mentality, and ability to prioritize and perform multiple tasks.
• Position requires experience with Microsoft office, excellent writing skills, referral and outcome tracking, clear communication, and timely documentation.
• Process all Perfect Homecoming referrals by receiving incoming fax, calling hospital upon receipt, and collaborating with hospital Care Manager by phone.
• Prep Perfect Homecoming intake paperwork and consult with Care Management and Perfect Homecoming Manager to assign case to Care Manager.
• Track and document all Perfect Homecoming referrals and outcomes.
• Enter and analyze satisfaction survey data.
• Answer all Care Management intake phone calls in a timely manner, using excellent customer service and a person-centered approach.

• Conduct psycho-social needs assessment of all callers, document needs, and make internal referrals to other SRC programs/services.
• Provide information about resources that meet caller’s specific needs and also warm transfers to external resource providers.
• Comprehensive understanding of Care Management duties/grant funding and all SRC programs/services, geographic service areas, and program criteria.
• Must be organized and able to handle multiple job duties concurrently and in an effective, efficient manner.
• Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education
• Bachelor’s Degree in Human Services, Social Services or similar area highly desired.
• High School Diploma is a minimum requirement combines with 2 years’ experience with care coordination, older adults needs and resources, hospital systems and medical needs, and/or psycho-social assessments.
Work Experience and Qualifications
• The ability to travel via own means of transportation.
• The ability to attend various meetings in the community setting.
• Due to the broad scope and responsibilities of this position, must be able to effectively interact with a broad range of individuals, including settings outside of the office.
• Must have very effective written and verbal communication skills, be able to react quickly and appropriately in order to assist staff with decisions related to emergencies, and be comfortable making presentations before varied types of groups, individuals, and agencies. He/she must have strong independent judgement skills and effectively manage conflict and interpersonal differences in order to accomplish the goals of the agency.
• Experience in a care setting for frail and elderly patients participating in a group environment preferred