I am writing to inform you that Seniors’ Resource Center is transferring our Transportation Program to our partner Via Mobility Services (Via) effective July 1, 2020.
SRC is proud to have been a leader in providing vital transportation services to older adults for over 40 years. Our transportation services have seen incredible growth since Hank Braaksma was appointed Director of Transportation 20 years ago. We are grateful to Hank for growing our award-winning transportation program serving the greater metro Denver and Evergreen rural areas.
As our population continues to age, the demand for rides is far outpacing our capacity to serve the growing number of active seniors who have places to go and things to do, but may not be able to drive on their own. We know that transportation services are critical to our clients, and want to make sure that we can meet the demand. Partnering with Via is our way to meet this growing demand without sacrificing the quality our riders have come to expect.
I am a big believer in letting experts do what they do best. Via is a nonprofit transportation organization providing the highest quality transit services to the Denver metro. Transportation is all they do and they do it well! We (Hank and myself) believe your transportation experience will be greatly improved through this new partnership.
Founded in 1979, Via is a full-spectrum mobility manager offering paratransit, travel training and mobility options information and referral services. Via also provides a wide range of community and group educational resources related to transportation for older adults, people with disabilities and others living with mobility limitations. You can learn more about Via on their website at https://viacolorado.org.
What Does This Mean for Our Riders?
Their service will stay the same. Via is bringing Hank and your trusted SRC staff and drivers on board. They will still call 303-235-6972 to schedule rides, and will be picked up by their same drivers in the same vehicles they are familiar with.
As the summer progresses, the transition to new uniforms, drivers or Via-branded vehicles, will happen gradually and Via keep will riders up-to-date on any changes they need to know about.
Hear from Frank W. Bruno, Via’s CEO:
“When Seniors’ Resource Center called me to ask if we would consider taking over the transportation wing of their operation, it was an easy decision. For over 40 years, Via has operated our nonprofit door-through-door paratransit service with the same care and concern that you’ve come to expect from SRC. We are approaching this transition to limit any drastic changes. I believe that riders will be pleased once they’ve experienced our service—but we will want to hear their suggestions if we can improve to serve them better. As of July 1st, we will consider them part of our Via family, and we will work hard to serve their needs.”
What Does This Mean for Seniors’ Resource Center?
Seniors’ Resource Center remains committed to serving our community. With this change, we are able to more deeply focus on our vision of providing outstanding care to seniors and adults with disabilities, their caregivers and families. Our wraparound Adult Day, Respite and In-Home services are coordinated to ensure our clients have the support they need to maintain their independence and to age with dignity. See our Overview of Services at www.srcaging.org/services for the many ways we can support you.
I assure you that the level of care and service our riders have come to rely upon with SRC will remain the same – and may even be surpassed – by Via.
Thank you for allowing us 41 years of providing transportation to you and our community.
Mr. Chris Lynn
President & CEO
Seniors’ Resource Center